PHARMIGO PRIVACY POLICY

Last Updated: [Current Date]

Pharmigo Inc. ("Pharmigo", "we", "us", "our") provides you with an easy and reliable experience to purchase over-the-counter medications and health products for delivery. As your trusted provider of OTC medication delivery services, we are committed to transparency in how we handle your personal information. This Privacy Policy ("Policy") explains how we collect, use, disclose and safeguard your personal information, and outlines your rights and choices regarding your information.

We are committed to complying with applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

WHAT DOES THIS POLICY APPLY TO?

This Policy applies to personal information collected, used, and disclosed through:

  • The Pharmigo mobile application and website (collectively, the "Platform")
  • Our website at [your-website.com]
  • Communications when you contact us for customer service

YOU MUST BE AT LEAST EIGHTEEN (18) YEARS OF AGE TO USE THE PHARMIGO PLATFORM.

This Policy is current as of the date shown above. We may revise it from time to time, so please review it periodically. When you use our Platform or provide us with your personal information, you consent to the collection and processing of your personal information as described in this Policy.

1. WHAT IS PERSONAL INFORMATION?

Personal information means information about an identifiable individual or information that can be used to identify you. This includes your name, email address, home address, date of birth, payment information, and other personally identifiable information.

2. CONSENT FOR COLLECTION OF PERSONAL INFORMATION

Providing us with your personal information is always your choice. By using our Platform, you consent to our collection, use and sharing of your personal information as outlined in this Policy.

If we want to collect, use, or disclose your personal information for new purposes not described here, we will first ask for your consent.

When you install our mobile application, we may request permission to access your device's camera to scan product information or capture images for customer service purposes. Granting this access is optional.

3. CAN I WITHDRAW MY CONSENT?

Yes. You may withdraw your consent to our collection, use and disclosure of your personal information at any time, subject to legal or contractual obligations.

  • Delete your account: See Section 17
  • Stop marketing emails: See Section 11
  • Disable cookies: See Section 12
  • Stop notifications: See Section 11
  • Other requests: Contact us using the information in Section 18

4. WHAT PERSONAL INFORMATION DOES PHARMIGO COLLECT?

We collect personal information necessary to provide our OTC medication delivery services:

  • Account Information: Name, phone number, email address, delivery address, date of birth
  • Order Information: Products purchased, order history, delivery preferences, payment info
  • Age Verification: Government-issued ID verification for restricted products
  • Customer Service: Communications via chat, email, or phone support
  • Technical Information: IP address, device info, usage data, cookies

5. HOW DOES PHARMIGO COLLECT INFORMATION?

(1) Information You Provide: Submitted via our Platform or customer service.

(2) Information We Automatically Collect: Cookies, usage patterns, device info.

(3) Information from Third Parties: Payment processors, delivery partners, age verification services.

6. CAREGIVER ACCOUNTS

If you're a caregiver purchasing products for someone else, you must have their consent to provide their information. For minors, you must be a legal parent or guardian and provide proof if required.

7. HOW DOES PHARMIGO USE PERSONAL INFORMATION?

  • Service Delivery: Process orders, coordinate delivery, manage accounts
  • Payment and Billing: Process payments, handle refunds
  • Communication: Order updates, customer service
  • Legal & Safety: Age verification, compliance, fraud prevention
  • Business Operations: Analytics, service improvement, marketing (with consent)

8. DOES PHARMIGO SHARE PERSONAL INFORMATION?

We share your personal information only in limited cases such as:

  • Service Providers: Payment processors, delivery partners
  • Legal Requirements: Law enforcement when required
  • Business Transfers: In case of mergers or acquisitions
  • We may use your data to provide better shopping experience or for communication.

9. DOES PHARMIGO SELL PERSONAL INFORMATION?

No. Pharmigo does not sell your personal information.

10. INTERNATIONAL TRANSFERS

Your information may be processed outside Canada, including the United States, where privacy laws may differ.

11. COMMUNICATIONS FROM PHARMIGO

We send order updates, account notifications, and (with your consent) marketing emails. You can opt out anytime via your account settings or unsubscribe link.

12. COOKIES AND TRACKING TECHNOLOGIES

We use cookies for Platform functionality, analytics, and improving services. You can manage cookies via browser settings. To opt out of Google Analytics, visit this link.

13. HOW WE PROTECT YOUR INFORMATION

We use encryption, secure payment systems, and regular security reviews to protect your data.

14. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only as long as necessary for services, legal compliance, and fraud prevention. When no longer needed, we securely delete or de-identify it.

15. YOUR RIGHTS AND CHOICES

You can access, update, or delete your information, request data portability, and withdraw consent, subject to legal requirements.

16. ACCESSING AND CORRECTING YOUR INFORMATION

Update your account details through your Platform account or contact our Privacy Officer for corrections.

17. DELETING YOUR ACCOUNT

Contact our Privacy Officer to request account deletion. Some data may be retained as required by law.

18. CHANGES TO THIS POLICY

We may update this Policy from time to time. Significant changes will be communicated via email or Platform notifications.

19. GOVERNING LAW

This Policy is governed by the laws of Manitoba and applicable federal laws of Canada.

This Privacy Policy is effective as of the last updated date shown above.